We're real people
and we actually help.
If you get stuck, we can help you out.
If you need help getting started, we'll be there.
We've got the stats to back that up
Satisfaction guaranteed.
97% of our support conversations are rated either 🤩 or 😃.
We work hard to fix any issues, or build any improvements suggested by charities, community groups, volunteers or commissioners. It's how we've built Time to Spare from the ground up.
We get back fast.
We reply to 71% of our support requests within 5 minutes.
We know your clients, your data and your management system are all mission critical. Our committment to support is a reflection of our commitment to the crucial work you do.
We'll take ownership of any problems personally
We've worked with over 1000 charities, community groups and commissioners. We understand the problems you're facing, and how best to solve them:
Tom Neill
Co-Founder
Tom graduated from Cambridge University with a degree in Economics at the age of 19. He became a management consultant at Oliver Wyman, working on projects across the UK and Europe, but most enjoyed the pro-bono projects he worked on with major national charities, and small local organisations. He has since been writing code for 6 years, and working in the voluntary sector for 5. Tom was born in Liverpool, grew up in Essex, and now lives in North London.
Will Thompson
Co-Founder
Will graduated from Cambridge University with a degree in Natural Sciences and a Masters in Systems Biology. After university, he qualified as a Chartered Accountant, helping companies and charities across the country. Since joining Time to Spare, he has visited and spoke to hundreds of community groups about how they manage their clients, their data and their activities, and how organisations can improve the way they evaluate and increase their impact. Will grew up in Kent, and now lives in West London.